Owned channels,
measured
weekly

One number per quarter, read weekly, misses listed first.

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Disciplines6
Engagements4
Review_cycle4W
First_read5D
Weekly_read (wk 01-13)WK 01WK 02WK 03WK 04WK 05WK 06WK 07WK 08WK 09WK 10WK 11WK 12WK 13— One metric, agreed in week one

Where the
work
happens

share of hours in a typical engagement
Content_strategy
22%
Creative_production
19%
Paid_media
18%
Conversion_rate_work
16%
Organic_search
14%
Lifecycle_email_SMS
11%

The_practice

6Disciplines
4Engagements
4WReview_cycle
5DFirst_read

One page every Monday, misses first

Week: 07Status: on_trackMisses: 1Read_time: 4 min
ChannelWhat_movedWhat_we_didNext
AnalyticsAttribution gap closedReconciled the pixel with the CRMAdd offline conversions
Email_SMSOpen rate steady, click rate downTrimmed the welcome flow to four stepsTest a shorter subject
CreativeTwo of six statics fatiguedCut them, briefed replacementsShip replacements Thursday
SearchTwo new pages entered the top tenRewrote the intent brief for bothExpand the cluster
Landing_pagesForm completion up on the new layoutShipped the mobile fixRoll out to two more pages
Misses listed first   //   No deck, no call required   //   Questions answered same day

Six disciplines

DisciplineCoversRef
Content strategyFewer pieces, each with a job to do01
Creative productionEmail, landing page and ad creative made at cadence02
Paid mediaSpend shaped by contribution margin, not by reach03
Conversion rate workResearch first, then fewer and better tests04
Organic searchTechnical fixes and content that compounds05
Lifecycle email and SMSThe programmes that carry revenue between campaigns06

AUDIT > BASELINE > BUILD > MEASURE

  1. 01Audit
  2. 02Baseline
  3. 03Build
  4. 04Measure

What you get,
and when

Predictable, structured reporting on a fixed clock. From daily alerts to the one number we review each quarter.

Daily

Alerts only

Immediate notice on anomalies and spend spikes. Silence means nothing broke.

ALERT
Weekly

One-page read

Consolidated snapshot of channel movement and what we did about it.

Monthly

Experiment record

Every hypothesis we ran, whether it was kept or cut, and what it taught us.

HypothesisStatusLearningHypothesis AKEPTNew landing layoutHypothesis BCUTDiscount in the welcome flowHypothesis CKEPTPlain-text send
Quarterly

The one number

Strategic review on the single figure agreed in week one.

1 numberAgreed in week one

Tools we operate, by category

Ad_platforms

01

Media buying and management. Audience targeting.

PLATFORMAUDIENCECREATIVEBUDGET

Search

02

Index health, queries, page briefs.

CRO_testing

03

A/B experimentation. User behaviour analysis.

CONTROLVARIANT

Attribution

04

Cross-channel impact. Journey modelling.

Email_SMS

05

Direct messaging campaigns. Automation flows.

Landing_pages

06

Design, build, test. Shipped weekly.

DAILYWEEKLYMONTHLY

How the
work is
set up

  • Short jobs are sold as short jobsA six-week piece of work is quoted as six weeks; a retainer is offered only when the work is ongoing.
  • A written read every MondayOne page: what moved, what did not, and what changes this week.
  • Priced by scopeA fixed figure agreed before the work starts, so the fee stays the same whatever the media budget does.
  • One number a quarterThe number that matters this quarter is agreed in week one and reported against every Monday, misses first.

Asked
often.

Answers to the questions we get asked before a first read. Anything else is answered the same day.

What if the audit says we do not need you?

Then it says that. It happens often enough that we would rather find out in week two than month six.

Who actually does the work?

The person you spoke to. There is no handover to a junior team.

Can you work with our current platform?

Almost certainly. Platform migrations are a last resort, not an opening move.

How quickly does this start showing up?

Measurement changes land in the first fortnight. Programme changes take a quarter to read honestly, and anyone promising faster is reading noise.

How do you price?

By scope, agreed up front. No percentage of spend, because it pays us to spend more.

Send the numbers

Tell us where the numbers stand today and we will tell you, in writing, whether we can move them.

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